As I spoke to colleagues in preparation for this article, similar versions of the same question came up a couple of times. “Why are you writing about cannabis, you don’t know anything about it?” It is true – I do not use cannabis and so my knowledge about the specific product is limited to what Read More →

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Have you ever had a donor get mad at you and/or your organization? I have and I can tell you that it is not fun. I do not like conflict or “drama” and so I don’t like having to deal with these situations. I have learned throughout the years, however, that it is always better Read More →

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http://www.foxbusiness.com/personal-finance/2015/02/19/how-elderly-heiress-lost-her-300-million-fortune/ I read this story about Huguette Clark, the copper heiress and philanthropist, last month on Fox Business and it really struck a chord with me. There are a variety of “issues” in the piece, but the part that I want to discuss today are the concepts of communication and donor intent. As small nonprofit Read More →

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Many of us saw the story earlier this month about the pregnant lady panhandling in San Diego. After her shift was over, she was seen getting into a Mercedes Benz and driving away with, presumably, her boyfriend or husband. There was a significant amount of outrage online, as many people said a variant of “this Read More →

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Unless you have been under a rock for the past several weeks you have undoubtedly heard about the Ice Bucket Challenge. According to Forbes, the ALS Association raised $100M from the successful online campaign. This is great for the ALS Association, but those of us who work for small organizations have few options to raise Read More →

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I was meeting with a colleague last week when the topic of that Comcast Retention Agent viral phone call came up. Surely you have heard it by now, if not you can go here: https://t.co/5TRpDmWQBU. After you listen to it you will assume that it was a hoax but I guarantee you it was real. Read More →

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Recently I had occasion to make a telephone call to a donor whom I do not know personally. For the sake of context, I was in the process of contacting lapsed donors to give them an opportunity to make a renewal gift. This particular donor had a history of giving for several years, but had Read More →

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A guy was driving across town and he saw a billboard. The billboard read “Do you abuse alcohol? Call 555-1435.” The man, who had a drinking problem and had been considering getting help, decided to place a call to the number in order to access assistance. He grabbed his iPhone and dialed the number. “Leroy’s Read More →

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Last weekend I was at a birthday party for a friend. I met a guy there who told me that I look like Samuel L. Jackson. Now, I am not really a “celebrity look-alike” guy. Back in the 80’s, my longtime friend Jeff Barkema swore that I looked like David Robinson, who was at that Read More →

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How many of you have played on a team? I, for one, have always played team sports. From Little League baseball to soccer, volleyball, basketball and kickball, I have always played team sports. Last year I took up skiing, which is my first and only solo sport. I enjoy skiing, but even though you are Read More →

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